Hamilton and Russell started fifth and sixth, and took up third and sixth on the restart after a red flag for a start crash.
But while they were able to keep up appearances in the opening laps, they soon faced the same tyre degradation woes that hampered them in Saturday's sprint, having to come in earlier than everyone else after a first stint on softs.
Along with degrading pace, the early stop forced them to stretch the next two stints longer than the W14 could cope with as they slid towards the bottom of the top 10.
Hamilton finished eighth after being passed and distanced by Alpine's Pierre Gasly, while Russell retired with 12 laps to go with an overheating engine as he looked set to drop out of the points altogether.
Team principal Wolff appeared shell-shocked by his team's performance at Interlagos with the same W14 car that took podiums in previous weeks.
"Inexcusable performance," Wolff told Sky Sports F1. "There are even no words for that. That car finished second last week and the week before. And whatever we did to it was horrible.
"Lewis survived out there. But, George, I can only feel for the two driving such a miserable thing.
Source: Autosport